Help
Answers to common questions.
How do I get my product after I pay?
After you pay, the checkout page shows a download link, and you also get it by email from our payment partner. Keep that email: you can use it to download again later.
How do I get a free product?
Open the product in the Free zone and press “Download free”. No account and no email needed.
Do the classroom apps need the internet?
No. Each classroom app is one file. Double-click it and it opens in your web browser, even with Wi-Fi off. Your class lists and settings are saved only on your computer.
Which computers and devices work?
Classroom apps work on Windows, Mac and Chromebook computers in Chrome, Edge, Safari or Firefox. Planners and printables open in any PDF app and print on A4 or Letter paper. Mobile and Windows apps show their devices in the app store.
Can I share a product with my colleagues?
One license is for one teacher or one family. If colleagues would like to use it too, please ask us about a license for your school.
How do I get a mobile app?
Press the App Store or Google Play button on the product page. The store shows the price and handles the download.
Something is not working. What do I do?
Please write to us with the product name and what happens. We are happy to help.
How do I write a review?
Open the product's page and press “Write a review” at the bottom. Choose your stars, write a few words and press Send: your email app opens with the review ready to send. We read every review before it is shown.
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